AI chatbot for websites: 24/7 customer support

A modern AI chatbot is no longer a rigid decision tree with pre-programmed answers. It's an intelligent assistant powered by an LLM (Claude AI, GPT-4) and fed by your content, pages, articles, FAQs, product documentation, which understands questions in natural language and responds with precision. Evolurise develops bespoke AI chatbots, integrated into your WordPress site or WooCommerce shop.

What your AI chatbot can do

• Answering questions, On your offer, your prices, your lead times, your order process
• Qualifying leads, Asking the right questions, gathering key information, passing on hot leads to your CRM
• Making appointments, Calendly or Cal.com integration for direct booking from chat
• Manage first-level after-sales service, Order tracking, returns policy, status of a request
• Climbing towards a human, When the question goes beyond your capabilities, transfer it with context to an advisor

Our chatbot development approach

1. Audit of your frequently asked questions, Analysis of your support tickets, emails and calls to identify the top 50 questions
2. Building the knowledge base, Indexing your existing content (articles, pages, docs)
3. LLM configuration, System instructions, tone of voice, response limits, off-topic management
4. WordPress integration, responsive chat widget, behavioural triggers, custom design
5. Tests and calibration, Manual tests on 200+ questions, calibration of answers
6. Monitoring and continuous improvement, Dashboard of conversations, satisfaction rate, unanswered questions

FAQ, Chatbot IA website

How much does an AI chatbot for a website cost?

A bespoke AI chatbot from Evolurise starts from €2,500. This price includes LLM configuration, indexing of your content, WordPress integration and testing. LLM API fees (Claude, GPT-4) range from €30 to €150/month depending on the volume of conversations.

Will the chatbot be able to answer off-topic questions?

We configure the chatbot to stay within the scope of your business. It can politely decline out-of-scope topics and redirect to the appropriate resources. Safeguards (content filters, strict system instructions) prevent inappropriate responses.

Will the chatbot be available in several languages?

Yes, modern LLMs understand and respond in French, English, Arabic and around fifty other languages. We configure automatic language detection and adapt the tone and vocabulary according to the visitor's language.

How does the chatbot learn from my data?

Via RAG (Retrieval-Augmented Generation): we index your content in a vector database. For each question, the system searches for the most relevant passages and provides them to the LLM as context. In this way, the chatbot responds with precision based on YOUR data, not generic data.

Can I see the conversations to improve my chatbot?

Yes, we set up a dashboard to analyse conversations: frequently asked questions, resolution rate, satisfaction score, questions without satisfactory answers. These insights enable us to continually improve the knowledge base and responses.

See also : WordPress AI integration, AI agents, AI automation